System Description. Provide a description of the system that addresses the following elements:
- a general description of the information in the system. This system processes inbound electronic images of patent applications received by Serco Inc. from USPTO. The system consists of a variety of application review, research tools and data entry tools to facilitate the evaluation and classification of the application creating a series of US Patent Classification (USPC) system and Cooperative Patent Classification (CPC) system classification data elements that describe the application.
- a description of a typical transaction conducted on the system. Serco PPS receives patent applications directly from the United States Patent and Trademark Office (USPTO).
- any information sharing conducted by the system. Serco PPS does not share any information with other agencies, individuals, or organizations. The information provided by USPTO is used by Serco for authorized activities performed by internal personnel only.
- a citation of the legal authority to collect PII and/or BII. The PII and BII data is collected by the USPTO to enable identification of the inventory and facilitate the patent application process. It is provided to the Serco PPS so that classification activities can be performed on the collected patent application.
- the Federal Information Processing Standard (FIPS). 199 security impact categories for the system.
As you can read in the description of the initial process Serco uses to screen patents, the entire nature of the patent is provided to Serco. If Serco doesn’t approve a patent, it doesn’t go forward. In other words, Serco controls American innovation and has the opportunity to steal any patent that is desirable to them. America is feeding British innovation and we pay Serco to conduct this theft of intellectual property.
If you thought the theft of IP by China was bad, Serco’s complete control of our patents is much worse. Below, you will read our case study of one entrepreneur who was ripped off royally by this corrupt patent system. And we happen to know many others like McKibben, especially in the energy sector, who aren’t able to make theri stories public…yet.
Serco Services in America – In its Own Words
It is often best to see what a corporation says about itself on its own website. Serco reveals the extensive controls they have established in all aspects of American life through bragging about their accomplishments. Once you have seen the pervasive control that Serco has on the U. S. military and all aspects of government, you may be shocked.
You can read these descriptions about Serco at: https://www.serco-na.com/. The descriptions are lifted from their website, in their own words:
Comprehensive Support for Mission-Critical Communications and IT Systems
Serco provides comprehensive support for mission-critical communications and IT systems used by military, intelligence and civilian government clients. From information architecture to installation and maintenance, Serco covers the full technology life cycle in some of the most demanding and secure IT environments in the world.
Serco is known for our deep domain knowledge, ability to handle large scale projects, and exceptional customer focus. We have played an important role in evolving critical C4ISR systems that continue to make information superiority a key advantage of the U.S. armed forces.
We work with a range of federal civilian agencies and every branch of the armed forces to deliver solutions that advance their missions. Our flexible, comprehensive offering covers IT modernization efforts, including software application development, database management, systems/network engineering and administration, Information Assurance, and Help Desk services.
Engineer, Furnish, Install & Test Services – From command and control centers to sensors and antennas, Serco supports the critical communications infrastructure that underpins defense, homeland security, and intelligence capabilities. We provide design engineering, installation, testing, Operations and Maintenance (O&M) services for new, upgraded or fielded systems and equipment in a range of mission-critical environments for the U.S. Air Force, U.S. Army, U.S. Navy, DHS and other federal agencies.
Ship Modernization Services – Serco supports the ongoing modernization of the fleet to incorporate the latest technology, minimize downtime, and meet exacting budgets and timelines. Serco’s support for the U.S. Navy and U.S. Coast Guard has grown quickly based on our ability to assemble high quality teams, anticipate client needs, and consistently deliver on our promises.
Serco provides systems integration, installation, repair, and testing for the systems that advance operational capabilities globally.
Hardware Production & Test Services – Serco builds and delivers “mission-ready” IT, networking and communications systems adapted to the needs of clients in defense, intelligence, and homeland security.
Application & Eligibility Support – Serco has experience processing millions of applications in a highly efficient and secure manner to achieve high levels of citizen satisfaction. We provide application processing, decision support, benefits management, case management, call centers, and fraud prevention.
Document Management – Serco provides full life-cycle support for document conversion, data entry, content management and records management required for large-scale programs and complying with all applicable regulations.
Workforce Development – Serco provides workforce management services across the entire hire-to-retire journey, including recruitment, workforce analytics and planning, benefits, training, consulting, leader development, incentives and compensation, organizational design, and change management.
Facilities Management Solutions – Serco provides full lifecycle facilities and asset management solutions, utilizing IBM TRIRIGA, to enable data driven-decisions that achieve cost savings, provide superior work places, and ensure regulatory compliance for organizations.
Cyber Architecture – We employ an Enterprise Architecture-based approach to cyber operations that provides a powerful means to integrate cyber security within the framework of your mission and critical systems, so as to promote effective governance, standardized infrastructure, and consistent execution.
Cyber Awareness – We help our clients develop the ability to effectively monitor, detect, and react to cyber intrusions before they cause significant damage. This includes maintaining global situational awareness and undertaking effective defensive and offensive countermeasures.
Cyber Education – Because the human actor often remains the most vulnerable link in the chain, Serco provides an integrated approach to training, compliance, and monitoring of cyber security policies and procedures.
IT Infrastructure, including:
- Application Development
- Cloud Migration
- Datacenter Operations
- Database Development & Maintenance
- Information Assurance
- Helpdesk & IT Support
- Wireless Mobility & BYOD
- Cloud Migration
- Core Networking
- Data Center Consolidation
- LAN/WAN Networks
- Satellite Communications
- Voice & Video Networks
- Wireless Communications
Acquisition Logistics – Serco provides acquisition support to our military clients on a variety of advanced weapons systems, with a focus on maximizing operational readiness.
Emergency Response – Serco has assisted with large scale emergency response efforts, including establishing rapid deployment medical facilities in Haiti and Chile following natural disasters. We help the Navy to deploy transportable hospitals that include laboratory, radiology, pharmacy, patient wards, and operating wards.
Logistics Data Management – Serco has the expertise required to design and manage large-scale logistics data systems to provide our clients with asset visibility, controls, and analytics required for complex operations.
Logistics Planning & Engineering – Serco has helped manage the large-scale movement of equipment and assets as a trusted agent on behalf of the military, with a focus on program efficiency, cost avoidance, and repurposing of valuable property.
Supply Chain Management – Serco manages advanced IT systems and databases to provide total visibility across the military supply chain to enable real-time monitoring and forecasting of materiel needs in dynamic environment.
Warehouse & Depot Management – We provide comprehensive ISO 9001:2000 certified support for sustainment, maintenance, and repair at depots and warehouses to maintain a high degree of inventory accuracy and reduce waste at warehouses and depots.
Systems Engineering Capabilities, include:
- Aviation and ATM systems
- Complex simulation & 3D modeling
- C4I Systems
- Intelligent traffic management
- Integrated logistics support
- Missile defense
- Safety & environmental engineering
- Space-based communications
- Survivability engineering
- Tactical datalinks
Personnel Services – Serco has helped to design and run some of the most sophisticated government, military personnel, and military family support programs, including the US Army Career and Alumni Program (ACAP), VA for Vets, Army OneSource, the USA Wounded Warrior Advocate Program, and others.
Planning – Whether your work force is military or civilian, we have the analytic experience and associated models to develop a strategic plan operating within your constraints which supports your mission and readiness.
Analysis – Our Team has conducted policy, compensation, incentives, and retention consulting for the Army and Navy for decades. Incentives take many forms, but the bottom line of the analysis is to determine the optimal mix of controls to produce the highest readiness at lowest cost within the legal, policy, and budgetary constraints.
Recruitment – We understand military and government life and have the skills and experience necessary to effectively draw in top talent while communicating the rewards and benefits of military service.
Processing and Administration – From processing to benefits administration to discharging, our administrative support experts enable organizations to remain operationally efficient, reduce errors and cycle times, and improve satisfaction of military members and their families.
Military Career Transition – Serco understands the challenges of transitioning from military to civilian life. We have pioneered programs to promote employment and address common family stresses. Serco’s military career transition specialists work with soldiers to help them establish a foothold in the civilian world, maximizing the skills and abilities that made them successful in the military.
Service Member and Family Counseling – Millions of family members encounter unique challenges associated with government and military life – long deployments, relocations, and related stresses. We are there for service members and their families and our people bring understanding, empathy, and ability to personally connect through supportive counseling.
Wounded Warrior Support – Warriors have the courage to overcome any challenge. We support courageous solders that have sustained serious injuries in every way we know how – through one-on-one counseling, emotional support, family counseling and related services.
Training and Learning Solutions
Serco develops training programs and learning solutions that enable our clients to improve mission readiness, incorporate lessons learned, and hone the skills that directly contribute to mission success.
Mission Command Training – We operate a state-of-the-art simulation center used by the U.S. Army for mission command training.
Warfighting Exercises – Serco supports the U.S. Marine Corps with programs covering warfighting skills, technology training, mission exercises, joint operations, and combat simulation.
Healthcare Support Services
Serco provides non-clinical support services that enable hospitals and medical centers to deliver clinical services more efficiently, while improving patient satisfaction and bottom line performance.
Environmental services – Our cleaning services provide a uniformly high standard of cleaning across the entire facility, creating the impression of a high quality, well run, and safe environment.
Switchboard & operations center – At the heart of our solution is a centralized “command center” in which all incoming calls are routed, dispatch and service requests are made, and complaints are logged and quickly resolved.
Patient transport & logistics – Using our standardized platform, transport resources are optimized across the facility to improve on-time starts, reduce wait times, and improve the patient experience.
Serco keeps critical transportation systems operating safely and efficiently. On the ground, we integrate the latest technology with our experience in running some of the world’s most advanced traffic management programs. In the air, Serco has expertise in a full range of air transportation solutions, which includes air traffic control, airport management and aviation related technology and equipment.
Smart highways. Safe skyways. Wired metros. Shared bikes. Whether you travel by airplane, car, rail, boat, or bicycle, Serco can help you get there faster, safer, smarter.
With an outstanding safety record, Serco currently manages over 192,000 square miles of airspace worldwide, more than any other private company, and controls over 7 million aircraft movements a year. We operate 63 Federal Aviation Administration (FAA) Visual Flight Rules Air Traffic Control Towers in the United States. In the United States alone, we help more than 10 million commercial passengers each year reach their destinations safely.
Intelligent Transportation Systems– Serco is a global leader in design and operation of intelligent transportation systems. This includes traffic management centers, bridge and tunnel operations, traffic signal maintenance, incident management and safety service patrols, and tolling services.
Transit Services – Serco has decades of experience providing operations, maintenance and marketing support for commuter rail, light rail, rapid transit, trams, and street cars.
Parking Management Services– Serco provides total management for parking systems including installing and operating parking meter systems, managing parking space availability, and managing parking enforcement and citations.
Aviation Operations – Serco provides air traffic control operations at en route centers, radar approach control, airport towers, and airline ramp towers. We are experts in designing and implementing Safety Management Systems (SMS) to support safety excellence across all our aviation operations.
Infrastructure Services – Serco provides engineering and support for a full range of aviation infrastructure, including ground electronics maintenance, engineering and installation of ATM systems, and related communications, navigation, surveillance and weather systems.
Flight Support Services – Serco provides a range of flight support services including weather forecasting, pilot briefings, and aeronautical information management. We offer instructional services in subjects including air traffic control, flight safety, and safety management systems. Serco is the only non-state organization authorized to issue Air Traffic Control licenses on behalf of an ICAO signatory state.
Intelligent Transportation Systems
Serco has 30 years of experience developing and operating transportation solutions for national highways, states, major cities, and local roads.
- Road, Tunnel, Bridge & Traffic Management
- System development & integration
- Operational control center development
- Incident detection & management
- Lane control signals
- CCTV control & surveillance
- Intelligent congestion management
- Manual & automated toll collection
- Road-side infrastructure
- Traffic signals & management
- Tunnel management
- Vehicle recovery & emergency services
- Equipment & vehicle maintenance
- Air pollution monitoring
- Bus tracking
- Passenger mobile information services
- Asset management systems
Serco is internationally recognized as one of the most experienced providers designing and managing heavy rail, light rail, metro and bus fleets.
Heavy rail – Serco manages over 7,404 miles of heavy rail services. We draw from the best practices learned from across decades of operations, on eight unique rail contracts, to help our clients achieve world-class service.
Light rail – Serco is a global leader in light rail systems with the expertise in developing and managing this important element of an integrated transportation system.
Metro – Metro systems continue to play a critical role in high-density urban areas. Serco has achieved unmatched performance in operating large-scale metro systems across the globe.
Bus Service – Our services encompass urban city buses, inter-urban express and coach buses, metro rail feeder services, emergency replacement services, bus rapid transport, and airport landside transportation.
Serco Transit Services, include:
- Train, metro, bus & ferry operations
- Control center operations
- Security management
- Transportation mode integration
- Rail depot facility management
- Rolling stock maintenance
- Asset planning & deployment
- Track, signaling & traction power maintenance
- Passenger real-time information
- Trip planning technology
- Station layout & design
- Ticketing information & pricing
- Car park management
- Passenger demand management
- Bus network development, scheduling & management
- Vehicle maintenance
- Bus depot, stations, and control center operations
- Driver training & education
Aviation Operations & Management
Serco offers an integrated approach to airport operators who wish to achieve highly efficient operations, improved passenger flow, and on time performance, while operating at the highest levels of safety and security.
Key Services, include:
- Air Traffic Control
- Airport facilities management & maintenance
- Airport security
- Airport advertising & retailing
- Training – Aviation management & security
- Ground handling
- Passenger handling
- Safety Management Systems
- Freight/cargo handling
- Ramp/apron services
- Baggage handling
- Grounds management
- Airport ground lighting management
- Fuel management
- Bird control
- Aircraft ground support equipment maintenance
- Airfield & roads management
- Vehicle fleet management
- Asset & stock management
- Logistics services
- Snow & ice removal
SERCO’s Service Abilities are Highly Exaggerated
It may come as a shock to you that SERCO seems to be able to “do anything” in all areas of business and warfare. What company can say that they have all of this “expertise” in so many diverse field of knowledge? No one can do so and still be effective and efficient. Serco is well known for being about 65% efficient. This should be expected. No company has the know-how and expertise to be efficient at “all things.”
Essentially, Senior Executive Service members throughout the U. S. federal government simply grant contracts and Serco tries to “keep up.” A recent example of its incompetence is in the Obamacare website rollout which was extremely costly, yet, to this day, is highly unfunctional to the average user.
Essentially, SERCO is like a monopoly of U. S. data management run by a foreign nation. This “selling out” of U. S. government contracts is corrupt cronyism that is well hidden from the public. These deals happen as no bid contracts are shuffled across SES members’ desks and follow the common pattern of choosing the usual government contractor that pays-to-play.
Serco U. S. Government Contracts
It may be hard to imagine all of the contracts that Serco has with the U. S. government so we listed some of the most obvious ones for you. The list of U. S. contracts is on the Serco website, with additional information on Wikipedia. It is not a secret that Serco gets any contract it wants and often with no other companies bidding.
Patriots might ask, “Why would we continually give government contracts to foreign nations and corporations that have a terrible track record of efficiency?”
We do not know a good answer to that question. Any America would respond by saying that it is wrong, crazy, and economically unsound to pay foreigners to manage sensitive American interests. Patriots around the world do not support Queen Elizabeth and the British Monarchy in operating, managing, and financially benefitting from our countries any longer.
The list below is not comprehensive and there are many ways to hide the extensive number of Serco contracts with the U. S. military and government.
Air Combat Command
Air Force Director of Personnel
Air Force District of Washington
Air Force Electronics Systems Center
Air Force Education and Training Command
Air Force Information Warfare Center
Air Force Institute for Advanced Distributed Learning
Air Force Materiel Command
Air Force Research Lab
Air Force Space Command
Space and Missile System Center
Tinker Air Force Base
Army Communications Electronics Command
Army Defense Ammunition Center
Army Enterprise Information Systems
Army Human Resources Command
Army Materiel Command/Aberdeen Proving Ground
Army Medical Department
Army Research Labs
Army Research, Development & Engineering Center
Army Space and Missile Defense Command
Army Training & Doctrine Command
National Ground Intelligence Center
Army Family and Morale, Welfare and Recreation Command
Army Medical Command
Army Installation Management Command
Army Recruiting Command
Department of Defense
Defense Acquisition University
Defense Ammunition Center
Defense Information Systems Agency
Defense Logistics Agency
Defense Threat Reduction Agency
Missile Defense Agency
National Geospatial Intelligence Agency
National Security Agency
National Security Personnel System Program Executive Office
Office of Intelligence & Analysis
Office of the Secretary of Defense
United States Air Force
Washington Headquarters Service
Joint Central Command
J6, Joint Staff
Joint Advanced Distributed Learning Co-Laboratory
Joint Forces Warfighting Center
North American Aerospace Defense Command
Strategic Command (Space Command)
Center for Surface Combat Systems – Dahlgren
Commander Navy Installations Command
Financial Management and Comptroller
Naval Air Systems Command
Naval Education and Training Command
Naval Inventory Control Point
Naval Sea Systems Command
Naval Supply Systems Command
Naval Surface Warfare Center
Navy Office of the Chief of Human Resources
Navy Public Works Center
Navy Recruiting Command
Office of Naval Intelligence
Space and Naval Warfare Systems Command
Bureau of Medicine and Surgery
Marine Corps Reserve
Marine Corps Systems Command
Department of Agriculture
Animal and Plant Health Inspection Service
Risk Management Agency
Department of Commerce
National Weather Service
Patent & Trademark Office
United States Census Bureau
Department of Energy
National Nuclear Security Administration
Department of Health & Human Services
Center for Medicare & Medicaid Services
National Institutes of Health
Indian Health Service
Department of Homeland Security
Customs & Border Protection
Directorate of Preparedness
Federal Emergency Management Agency
Federal Protective Service
Immigration & Customs Enforcement
Transportation Security Administration
United States Citizenship & Immigration Services
US-VISIT Office of Policy
U.S. Coast Guard
Department of Housing and Urban Development
Department of Housing and Urban Development
Public and Indian Housing
Department of Interior
National Park Service
Office of Inspector General
Department of Justice
Bureau of Prisons
Drug Enforcement Administration
Executive Office for the U.S. Attorneys
Federal Bureau of Investigation
Justice Management Division
Organized Crime Drug Enforcement Task Force
United States Marshals Service
Department of Labor
Occupational Safety & Health Administration
Office of the Chief Information Officer
Department of State
Bureau of Consular Affairs
Foreign Service Institute
Population, Refugees, and Migration
Department of Transportation
Federal Aviation Administration
National Highway Traffic Safety Administration
VOLPE Transportation System Center
Department of Treasury
Comptroller of the Currency
Internal Revenue Service
United States Secret Service
Department of Veterans Affairs
Board of Veterans Appeals
Veterans Benefit Administration
Veterans Health Administration
General Services Administration
Federal Supply Service
Federal Technology Service
Board of Governors of the Federal Reserve System
Central Intelligence Agency
Congressional Commission on China
Congressional Research Service
Director of National Intelligence
Federal Communications Commission
Federal Deposit Insurance Corporation
Federal Trade Commission
Government Accountability Office
Government Printing Office
International Trade Commission
Library of Congress
Nuclear Regulatory Commission
Pension Benefit Guaranty Corporation
U.S. Postal Service
U.S. Securities and Exchange Commission
Social Security Administration
U.S. Air Force
U.S. Coast Guard
U.S. Department of Health & Human Services
U.S. Department of Homeland Security
U.S. Department of Justice
U.S. Department of State
U.S. Intelligence Agencies
U.S. Marine Corps
U.S. Patent and Trademark Office
City of Chicago
City of Colorado Springs
City of Palo Alto, CA
City of San Francisco
Georgia Department of Transportation
Louisiana Department of Transportation
Montgomery County, MD
San Francisco Municipal Transportation Agency
The list above does not include the many contracts Serco has with U. S. corporations, states, cities, or other companies. No one knows the true extent of the strangle-hold Serco has on America. If you pay attention closely you will notice that when a serious data management problem arises, it is usually Serco that has the contract to safeguard that data.
Serco’s Future in America
It is obvious to see from the presentation above that Serco has spread its tentacles into every aspect of the U. S. government and the U. S. military. Serco has also dominated many other industries in the U. S. economy and yet their name and influence is little known or recognized. Any American, when presented with this information above, would immediately conclude that there is no good reason to let Brits do what Americans can do quite nicely, thank you.
Why would we sell out our most sensitive data to a foreign country who has, quite frankly, not really been our friend from the beginning. Indeed, it does look like the American Revolution has not really ended and that the “Crown” still taxes every American for business deals that the common citizen is not aware of. No American chooses “Britain First” when it comes to providing services for our military or government — that makes no sense at all.
Serco is simply the ‘tip of the iceberg’ when it comes to British “interests” in America. Many of the old English, Dutch, and German bankers have benefited greatly by institutions like the U. S. Federal Reserve, U. S. Central Banks, the World Bank, the World Trade Organization, and the International Monetary Fund. Once you consider the UK’s part in these multi-national (global) organizations, you can track billions of dollars flowing out of America and into the pocket of the British Crown.
The British Crown “Agents” are indeed a long-standing set of monopolies that America has had to contend with since the founding of the British inspired Council on Foreign Relations, the chief body that creates U. S. foreign policy for the U. S. State Department. Britain is always considered to be our closest partner in all things war, military intelligence, and global domination. We share our military “intelligence” with the UK. But it might surprise some people to learn that the British-American (Anglo-American) connection reaches deep into the pockets of U. S. tax payers through companies like Serco.
Serco, and other foreign corporations are the usual “no-bid” contractors always selected by the Senior Executive Service members throughout the federal government who make sure the status quo is not disturbed and that the “old boys” get their piece of the pie. This type of selling-out of America is an erosion of the U. S. Republic and an assault on the U. S. Constitution and the U. S. Bill of Rights. Tax-payers are being sold out to foreign countries while services for U. S. soldiers decline and the data being managed by Serco and others is consistently compromised.
It is time to fire Serco and let Americans do the work and gain the benefit of receiving the hard-earned dollars of U. S. tax-payers. The Crown of England, the Bank of England, the City of London, and British owned companies “NEED NOT APPLY.”
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